Cayuse Holdings
  • 25-Mar-2020 to 24-Apr-2020 (HST)
  • Cayuse Commercial Services
  • Pendleton, OR, USA
  • Full Time

Cayuse Commercial Services (CCS) delivers fresh solutions to business challenges in the technology and business services environment. Services available are application development, business process outsourcing, data services, and professional services. Cayuse helps clients to achieve impactful outcomes such as improved efficiency, reduced cost, increased profitability and accelerated time to market. 

Position:

Develops, tests, supports and/or documents programs and files according to the standards and the methodology established by Cayuse and its clients using the guidelines established in the Statement of Work (SOW). Performs all duties and responsibilities in accordance with the Core Values of Cayuse.

Responsibilities: 

  • Subject Matter Expert (SME) in respective discipline, applies in depth project knowledge, and offers best practice advice to both customer, and internal team members
  • Solves unique problems by generating new perspectives or ideas and suggesting innovative ways to accomplish tasks or overcome obstacles
  • Mentors team members by providing technical guidance, explains concepts both general and advanced to meet team goals
  • Demonstrates strong team focus by ensuring all activities are completed regardless of who has responsibility
  • Manages continuous improvement through ongoing collection of data and information regarding customer requirements
  • Demonstrates advanced proficiency with project required tools, software, and environments in order to deploy new and existing applications
  • Drives activities to add value in order to meet milestones and deliver high quality product
  • Demonstrates significant functional impact within client and internal teams by generating new perspectives or ideas
  • Provides best practice , insights, and experience to others to ensure both own and others tasks are completed
  • Adheres to standard methods and procedures
    Delivers and certifies complete applications as well as all necessary documentation in a timely manner
  • Provides accurate testing time estimates to project manager
  • Ability to analyze defects in detail, and effectively communicate findings to developers
  • Effectively uses examples and documentation to facilitate understanding
  • Provides assistance and information promptly
  • Identifies key steps, documents, and organizes own work to ensure tasks are completed on time
  • Works closely with internal and external client contacts to ensure delivery of highest quality product
  • Efficiently Interprets Requirements and Call Flow Diagram Documentation
  • Creates clear and thorough test plans and test cases
  • Demonstrates confidence when attacking new tasks or assignments
  • Provides flexibility by working both collaboratively, and independently by contributing to the accomplishments of team objectives, and soliciting input from other team members
  • Exhibits respect for the ideas and opinions of others, employs trust and openness
  • Provides superior internal customer service by being polite and friendly, attending meetings and returning phone calls in a timely manner, taking responsibility and owning problems until resolved, and communicating to all those involved
  • Provides quality support and flexibility during scheduled application loads (typically after hours) to client operations team

Minimum Requirements: 

  • Education / Experience
  • High school diploma or GED required; post-secondary education strongly preferred
  • Technical Knowledge
  • Proficient with SQL and Unix-based OS
  • Secondary Language preferred; Spanish
  • Understanding of all tools used to run the Project successfully: technical, service and reporting
  • Have a fundamental understanding of different development methodologies such as; Waterfall and Agile (Scrum)
  • Ability to creating test cases, and test plans
  • Human Relationship Skills
  • Strong, effective oral and written communication skills
  • Excellent customer focus and service
  • Ability to convey ideas and concepts effectively to others
  • Excellent oral, written and presentation communication skills
  • Speaks with clarity, articulation, and brevity and is aware of own non-verbal communication
  • Can lead work efforts
  • Demonstrates ability to deliver in a high pressure dynamic environment
  • Ability to lead test effort and provide suggestions and feedback as needed to complete delivery and certify product.
  • Analytical and self-directed; ability to work independently and as part of a team
  • Open to new ideas and change with the ability to take the lead in implementing both
  • Proactive approach to work; must be reliable and flexible
  • Is dependable and can be counted on; completes assignments on time and accurately; keeps team members abreast of problems and work progress; assumes accountability for own actions and for areas of own responsibility; is punctual and understands the importance of being at work as scheduled
  • Applies expertise from previous experience and internal best practices to contribute and share information/perspective in testing software applications including: testing, deploying and supporting of applications.
  • Additional Abilities
  • Must be able to pass a background check.
  • May require additional background checks as required by projects and/or clients at any time during employment.

Preferred Qualifications:

  • VR tester that can speak Spanish and understand IVR responses

Working Conditions:

  • Normal / routine physical conditions
  • Generally agreeable office and working environment
  • May be asked to travel for business or professional development purposes
  • Will work as needed to accomplish tasks and responsibilities

As an equal opportunity employer, Cayuse Commercial Services is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact our Operations Department at (541) 278-8200 for assistance.

Cayuse Holdings
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